HiPay gives you access to an anti-fraud tool: Sentinel. This tool analyzes every transaction and provides the data necessary to assess your transactions as well as the associated risk.
To display the results of Sentinel's analysis of your transactions:
- search for your transaction,
- click on your transaction to display its information sheet,
- in the upper-right corner, click on the three dots icon, then on “View Sentinel Results”.
A pop-up window appears with:
- the number of “Verify” rules (rules set up in Sentinel to let you verify transactions before they are authorized, based on certain criteria),
- the number of “Block” rules (rules set up in Sentinel that block your transactions, based on certain criteria),
- the Sentinel score,
- the Sentinel status,
- a list of all Sentinel rules (“Verify”, “Block”, etc.) triggered by this transaction.
To learn more about Sentinel and the data provided to help you fight fraud, please contact your Account Manager.