Notifications relating to KYC/KYB documents
- “document_validation” notification upon validation or refusal of a KYC/KYB document
You will receive an XML notification informing you of the validation status of every KYC/KYB document required for each seller account.
Please pay attention to the following fields:
- operation (document_validation)
- status (ok or nok)
- message (reason for the refusal)
- document_type (type of KYC/KYB document)
- document_type_label (designation of the KYC/KYB document)
- account_id (ID of the related seller account)
Example of a “document_validation” XML notification:
<?xml version="1.0" encoding="UTF-8"?>
<notification>
<md5content>a1b23cc0a9b87aba4cd55eef6789a1b0</md5content>
<result>
<operation>document_validation</operation>
<status>nok</status>
<message>Not a proof of address</message>
<date>2018-06-29</date>
<time>16:39:42 Europe/Paris+0200</time>
<document_type>2</document_type>
<document_type_label>Proof of address</document_type_label>
<account_id>12345678</account_id>
</result>
</notification>
- “identification” notification upon validation of all KYC/KYB documents
You will receive a final XML notification informing you that all KYC/KYB documents have been validated for a specific seller account.
Please pay attention to the following fields:
- operation (identification)
- status (ok)
- account_id (ID of the related seller account)
Example of an “identification” XML notification:
<?xml version="1.0" encoding="UTF-8"?>
<notification>
<md5content>a1b23cc0a9b87aba4cd55eef6789a1b0</md5content>
<result>
<operation>identification</operation>
<status>ok</status>
<date>2018-01-21</date>
<time>13:56:40 UTC+0000</time>
<account_id>12345678</account_id>
</result>
</notification>
Notifications relating to bank information
- “document_validation” notification for the uploaded bank account identification document (RIB/IBAN)
You will receive an XML notification informing you of the validation status of the uploaded bank account identification document (RIB/IBAN) for a specific seller account.
Please pay attention to the following fields:
- operation (document_validation)
- status (ok or nok)
- message (message relating to validation or reason for the refusal)
- document_type (type of document – 6)
- document_type_label (designation of the document – Bank)
- account_id (ID of the related seller account)
Example of a “document_validation” XML notification:
<?xml version="1.0" encoding="UTF-8"?>
<notification>
<md5content>a1b23cc0a9b87aba4cd55eef6789a1b0</md5content>
<result>
<operation>document_validation</operation>
<status>nok</status>
<message>Verified except holder\’s first name</message>
<date>2018-06-29</date>
<time>16:39:42 Europe/Paris+0200</time>
<document_type>6</document_type>
<document_type_label>Bank</document_type_label>
<account_id>12345678</account_id>
</result>
</notification>
- “bank_info_validation” notification for bank details manually input
You will receive an XML notification informing you of the validation status of bank details for a specific seller account.
Please pay attention to the following fields:
- operation (bank_info_validation)
- status (ok or nok)
- account_id (ID of the related seller account)
Example of a “bank_info_validation” XML notification:
<?xml version="1.0" encoding="UTF-8"?>
<notification>
<md5content>a1b23cc0a9b87aba4cd55eef6789a1b0</md5content>
<result>
<operation>bank_info_validation</operation>
<status>ok</status>
<date>2018-07-29</date>
<time>15:57:27 UTC+0000</time>
<account_id>12345678</account_id>
</result>
</notification>
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