If you are debited for a subscription through HiPay Professional or HiPay Wallet and you want to stop it you can always do it here:
If you encounter a problem or require more information about the product or service purchased, please contact the merchant or site owner directly.
In order to receive a refund, please contact the merchant or site owner directly.
We remind you that, any dispute regarding a commercial transaction should be settled friendly and directly between the buyer and the merchant.
HiPay is only a solution for enabling a payment facility.
The merchant must satisfy the buyer.
We remain at your disposal for any further questions.
HiPay Customer Care