A “mixed payment” is an order combining several transactions (Transaction module).
“Mixed payments” can take different forms:
- a payment with one (or several) gift card(s) + a payment by bank card for the remaining amount,
- a payment with one (or several) meal voucher card(s) + a payment by bank card for the remaining amount,
- a payment with different bank cards.
The order:
- contains the order ID,
- lists the different transactions,
- displays the sum of the different transaction amounts,
- displays notifications and maintenance operations (mostly refund).
Linked transactions:
- use the same order ID + a transaction ID,
- contain payment data: payment means, amount, etc.,
- contain their own Sentinel review (except for gift cards and meal vouchers).
Example
Here is a mixed payment that occurred during the night of 27 to 28 January 2017.
Order |
Transaction |
Payment means |
Amount |
Date |
Transaction status |
||
1 |
15427288893 |
(800613301) |
- |
€30 |
27/01/2017 |
CAPTURED |
=> order |
2 |
15427288893 |
800613302 |
Gift card |
€15 |
27/01/2017 |
CAPTURED |
=> trx n°1 |
3 |
15427288893 |
800613303 |
Visa |
€15 |
28/01/2017 |
REFUSED |
=> trx n°2 |
4 |
15427288893 |
800613304 |
Mastercard |
€15 |
28/01/2017 |
CAPTURED |
=> trx n°3 |
For this order, the Transaction module search retrieves transactions 2, 3 and 4.
Therefore:
- Only transactions containing payment data are displayed. The order which also contains a hidden transaction number is not taken into account in the results calculation. Sorting on the amount, payment means, statuses or creation date is thus accurate.
- For Turnover widgets, the order and linked transactions amounts are not added together (€60).
Only transactions amounts are taken into account, i.e. €30.
Searching in mixed payments
A search field enables you to filter “mixed payments” in the Transaction module searches.
There is also an associated column. When a transaction is linked to a mixed payment, the column displays the icon.
Although it is impossible to sort this column, you can still use right-click to explore or exclude this type of payment.
To find all transactions of a mixed payment, you just need to right-click on an order ID and “Explore the ID XXXXXXXX”.
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