Submit a request
HiPay Support Center
Simply find answers to frequent questions
FAQ - End Users
I made a purchase but the merchant is unreachable
I have a charge and I do not know what this payment is
My payment is refused
Cancelling a subscription
FAQ – General
How can I handle 3-D Secure payments?
What is the authorization code?
Cancelled or failed transactions: were they actually debited and when will they be refunded?
What is the ARN?
HiPay Enterprise – How to send the device fingerprint?
See all 9 articles