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FAQ
Simply find answers to frequent questions
FAQ - End Users
I made a purchase but the merchant is unreachable
I have a charge and I do not know what this payment is
My payment is refused
FAQ – General
How can I handle 3-D Secure payments?
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What is the authorization code?
Cancelled or failed transactions: were they actually debited and when will they be refunded?
What is the ARN?
HiPay Enterprise – How to send the device fingerprint?
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