Submit a request

Please select the type of request

Please select the HiPay product linked to your request.

You can find your HiPay account number on the top right select box on your HiPay back office.

Please enter the HiPay Transaction ID

Please try to be as specific as possible. For product issues, include any additional details you feel are relevant, such as the troubleshooting steps you took and several examples.

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